Digital downloads

File delivery

Your files will be available to download once payment is confirmed.

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Frequently Asked Questions

Can my virtual assistant help me with my Canva template project?

TERMS & CONDITIONS OF USE

Please note by purchasing any of my digital products you are agreeing to the following terms of use.

♡ Please note this file is for personal use only (no resale of templates allowed). You may not forward, share, sell or distribute the file, even to someone "helping" you with the files. You may not repackage or use the base files to design your own templates for resale. All rights are reserved by Kerrie Legend Designs. For commercial use, please contact me as commercial licenses vary in price.

Can I share your Canva templates with my team on Canva?

TERMS & CONDITIONS OF USE

Please note by purchasing any of my digital products you are agreeing to the following terms of use.

♡ If a Canva product, sharing Canva links using Canva's team feature is strictly forbidden. User access will be removed if team use is detected, followed by DMCA notices and legal action, and no refund will be given. Only the purchaser may access purchased files.

Custom and personalized orders

All the time! I'd be happy to create something custom for you in Canva, Photoshop, or InDesign that meets your needs. Pricing varies on page count as well as technical elements and time investment. Send me a message with your project needs and I'll be happy to give you a quote.

Can I use my coupon on design services or custom work?

Unfortunately, no. I'm a skilled designer who can create amazing templates and website solutions. Just as your time is valuable, so is mine along with the skills I have to help you quickly, efficiently, and with a mastery level many projects require. So respectfully, please honor my skills and talents, as well as my time. Although you may receive a discount coupon for 'favoriting' one of my design services, please know you're not able to use that on my design services and custom work.

What are your office hours?

I'm happy to help you during normal office hours of 9 a.m. - 12 p.m. MST, Monday-Thursday.

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